RETURN POLICY
FREE RETURNS WORLDWIDE
To ensure our customer satisfaction, the website offers free returns worldwide policy. We want you to enjoy and rave about the art you are purchasing on the website. If for any reason you are not 100% satisfied, you may return your products to us freely according to the website Easy Returns Policy and Money Back Guarantee with Free Return Shipping.
EASY RETURNS POLICY
If for any reason, you are not completely satisfied with your purchase, you may return your products free of charge for a period of a few days from the original purchase date -- we'll pay for the return shipping. All we ask is that you send the products back to us in the original box. Please note: Any changes to an item by the customer voids the return policy. Easy Returns policy cannot be applied to custom-made orders.
- Returns must be made within a few days of purchase and must be accompanied by original packaging material and accessories.
- Returned items must be returned in clean and like new condition or we may refuse to issue credit.
- Shipping Returns is FREE. There are no return shipping charges for the website orders worldwide. Please note return shipments must be shipped directly to Company.
For all returns, please Email us and submit a return request to Our Customer Service within a few days of receiving your order. It is fast and convenient! With only four easy steps:
Step 1: Email us during our regular business hours: Monday - Friday 9:00AM - 6:00PM CCT and tell us the basic information of your order, including date of your purchase, the product name and amount you paid. Tell us what you want us to help, return or replace etc.
Step 2: Our service staff will contact you ASAP to discuss the return details. This will include return address and other details of return/replacement.
Step 3: Retain all documents and keep the products as much as you can in its original condition, send them all back to the website ( visit our Contact Us page ).
Quality Control staff of the website will inspect the return items when we receive them. We will timely inform you of the status of how we are handling the issue.
Step 4: Refund or replacement can be arranged within a few days upon items received.
MONEY BACK GUARANTEE WITH FREE RETURN SHIPPING
The website offers money back guarantee. We want you to enjoy your purchasing in the website. If for any reason you are not 100% satisfied you may return your products to us for a full refund of the purchase price, we will pay for the return shipping! All returned items must be in brand-new condition, unused and with the original packaging. Requests to return items due to quality issues, damage during shipping, color/style/size error from use must be accompanied by photos or other evidence that clearly shows the problem with the item received. You need to follow the Easy Returns Policy steps first and after we have received your returned products in the original box as original, we will arrange the refund for you.
For further assistance, you can email us and our Customer Service Representatives will be happy to answer any questions you may have.
